Customer Lifetime Value Calculator

Estimate CLV in ecommerce or SaaS mode, with optional CLV:CAC and a one-month lifespan sensitivity line.

Toggle ecommerce (AOV × frequency × Average Customer Lifespan × Gross Margin) or SaaS (ARPU × Gross Margin ÷ monthly Customer Churn). The 3:1 healthy CLV:CAC line is a Brief Default assumption.

Ecommerce inputs
$
yrs
Shared
%
$
CLV
$400
CLV:CAC
N/A
1 month lifespan improvement
$17
Average Customer Lifespan (months from years)
24.0 mo

Optional: enter CAC to see CLV:CAC. The 3:1 healthy line is a Brief Default assumption, not a Sourced Benchmark.

Explain my results with AI

Optional. One click generates a short plain-English summary plus improvement suggestions. The calculator and exports still work if this fails.

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Frequently asked questions

What is CLV?

Customer Lifetime Value is expected Gross Margin dollars from one Customer over their life. We say CLV, not LTV.

What does the 3:1 line mean?

It is a Brief Default assumption from the suite brief, not a Sourced Benchmark measured for your cohort.

Do I need an account?

No. On-screen results are free. Enter an email only if you want to download the report.

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